ANNOUNCEMENT

The Centers for Disease Control (CDC) has identified people at risk for serious illness as “Older adults, and people who have chronic medical conditions”, and may be at a higher-risk population for serious illness due to the COVID-19 virus.

In the interest of limiting the spread of COVID-19 among vulnerable populations, MTS Access paratransit in-person assessments will be temporarily suspended, until further notice.

Access clients submitting applications for recertification will be given an extension for 90 days. Those applying for new certification will be given an automatic, temporary, 90-day certification until in-person assessments can safely resume.

To apply for an extension or 90-day certification, please submit your application to MTS Access Eligibility at:

  • MTS Access Eligibility
  • 100 16 th Street
  • San Diego, CA 92101
  • or
  • Fax: 844.299.6369
  • or
  • Email: Access@sdmts.com
  • or
  • Complete and submit the online application

Please note that the application (Part A and Part B) must be fully completed to be eligible for the 90-day extension and/or certification. Any missing field(s) on the application may result in an incomplete processing determination.

Questions?

For more information or to apply to certification/re-certification, please call 844-299-6326 (TTD/TTY 711) or email Access@sdmts.com.



THIS INFORMATION WILL BE MADE AVAILABLE IN ALTERNATIVE FORMATS UPON REQUEST